Privacy policy.

Effective Date: 15 April 2025

At Enchanted Goods Ltd, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our products. By using our website, you acknowledge and agree to the practices described in this policy.

We collect personal information such as your name, email address, phone number, mailing address, billing and shipping details, and data about your interactions with our site, including your IP address and browsing behaviour. If you create an account or subscribe to our newsletter, additional details like preferences and purchase history may also be collected.

The information we collect is used to process and fulfill your orders, enhance your customer experience, send transactional updates, and, if you opt in, provide promotional offers. We may share your information with third-party service providers for payment processing, shipping, or website analytics. We do not sell or rent your personal information.

Our website uses cookies to improve functionality and personalize your experience. You can adjust your browser settings to manage or disable cookies, though some features of our website may be affected.

As a resident of the UK or EU, you have rights under the GDPR, including the right to access, correct, delete, or restrict the use of your personal information. You can also object to certain data processing activities or request your data in a portable format. To exercise these rights, contact us at sales@chanted.co.uk.

Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. We employ industry-standard security measures to protect your data, but no system can guarantee complete security.

Our website may contain links to external websites, and we encourage you to review their privacy policies, as we are not responsible for their practices.

This Privacy Policy may be updated periodically to reflect changes in our practices. Updates will be posted on this page, and the effective date will be revised accordingly. Please review it regularly to stay informed.

If you have any questions or concerns, you can contact us by email at sales@chanted.co.uk